Hiring a consultant is the surest way to know whether your business is operating as efficiently as possible, and ensure that you are accessing your maximum market penetration. Use a consultant to discover the strengths and weaknesses within your business and put that new information to work.

The top 5 advantages of using a consultant:

1. Consultants see situations that have gone unnoticed by regular staff.

2. Consultants upgrade the education and experience of your staff.

3. A consultant is specifically oriented toward producing results.

4. You pay only for the time you use them.

5. Gives you extra staff without permanent obligations.

A consultant could help your business in ways you never imagined.
Shifts in industries or economics often prove challenging to companies that aren’t ahead of the curve. Perhaps you’re a start-up about to pitch a new account, but have no idea how you’d handle the volume if you landed it. Here are a few other examples of companies that have benefited by the help of a consultant:

• A radio station, overshadowed by ever-growing conglomerates, helped its sales department develop new short and long-term sales strategies.

• A real-estate firm secured anonymous representation to an outside party, which proved advantageous in their negotiations for investment capital and acquisitions.

• An independent restaurant owner discovered a fresh approach to a problem she couldn’t solve internally.

• A staffing firm obtained an outside appraisal of their business and how it was operating.

• A small catering company used a consultant to help prepare a proposal for a large-scale, long-term project that would take its operations to a new level.

• A start-up pet supply chain was able to project the effects of possible expansion or diversification.

What can a consulting service do for you?

Go back to Part 1 of this RK Auto Group series: Does Your Business Need a Consultant?

© 2006 RK Auto Group

Tom Kline is Controller of RKAutoGroup.net (RK Buick, RK Chevrolet, RK Subaru, RK Scion and RK Toyota).

During his 15-year tenure Kline has worked in the Sales Department of RK Auto Group, Parts, Service and Body Shop, Leasing, Collections, and Management Information Services.

RK Auto Group, located in Southeast Virginia, has been recognized as one of the top 100 Chevrolet dealerships in the nation. Founded in 1964, this award-winning dealership sells approximately 9,000 vehicles per year.

RK Chevrolet is the recipient of Chevrolet Motor Division’s coveted Service Supremacy Award four years in a row. This is an award which less than 8% of the nation’s Chevrolet dealers have won. In 1998, RK received the prestigious “Genuine Leaders Award” for excellence in sales, service, and customer satisfaction.

It’s about time someone spoke the truth concerning outsourcing. The politicians sure won’t. They prefer to do finger-pointing saying it is “his fault”. It is those greedy manufacturers who want to make bigger profits by having cheap labor in Asia perform your task for less money.

Did anyone ever tell you that if it wasn’t for outsourcing you might not have
a job? Did anyone ever tell you that the underwear, shoes, jewelry and hundreds of other items you own would cost much more if it wasn’t for outsourcing? Probably not.

Sure, many tasks are being sent overseas. Why? Just because it is cheaper? No, because the manufacturer that item had to do it in order to be able to compete with other companies making a similar product. If your company or any company cannot remain in business then they will cease to exist and you will be out of a job. As a former manufacturer I will tell you it is dog-eat-dog out there and every company is doing its best to maintain sales and profits. The company did not go into business to make products and give you a job; they went into business to make money and if they can’t do that they (and you) will be gone.

Profits is not a dirty word. Again if it wasn’t for profits you would not have a job. The guy who owns the small business or the thousands of stockholders who own the big companies expect that company to make money or they will sell their shares and you will be gone too.

When you work for someone you want to do everything possible to contribute to their bottom line. Turning of the extra lights, keeping your machine properly maintained, getting a shipment out to a customer even if it means staying a few extra minutes and many other little things that you know better than I.

Until about 1975 we did outsourcing and no one objected to it. The widget manufacturer stopped making screws and bought them from the guy across town or in the next state who made exactly what he wanted and at a price cheaper than he could produce them in his widget factory. Now we buy the screws from China and India at a price that is half or less than those made in the USA. If not each widget might cost dollars more and be enough to lose business to a competitor. If the widget company did not outsource there could be a strong possibility they would go out of business.
Outsourcing is not a U.S. phenomenon. It is happening to Canada, Germany, Japan, England, France, Australia and many other countries. Even Mexico is losing jobs to Asia because they can produce the same quality goods and services delivered here for less.

Outsourcing is not only here to stay, but is going to expand as competition becomes even more fierce.

Al Thomas’ book, “If It Doesn’t Go Up, Don’t Buy
It!” has helped thousands of people make money
and keep their profits with his simple 2-step
method. Read the first chapter at
http://www.mutualfundmagic.com
and discover why he’s the man that Wall Street
does not want you to know.

Copyright 2005

“Successful screen design is based on how well the developer knows both the user and the data.”
– Bryce’s Law

INTRODUCTION

Some time ago I was working with a hospital in the Midwest who
was trying to automate some patient admission forms. Hospital
forms are notoriously complicated and voluminous (thanks to the lawyers), and this hospital was no different. This made it difficult for the hospital to gather the necessary data about a patient, their physician, and their insurance carrier. As such, they wanted to automate the forms thereby simplifying the collection of data. Unfortunately, the resulting screen designs were essentially no different than the forms. They were very busy and complicated with little editing checks. Frankly, they were no better than the forms they were trying to replace and, because of this, use of the screens were spotty at best.

Designing a computer screen is essentially no different than designing a paper form. But since most of today’s developers have little experience in forms design perhaps it is time to review some of the basic elements of good design. First, because a screen or form represents how a human being will interface with a system, we must consider the man/machine interface; its ergonomics. This means we must first understand the intended user, including his/her intelligence level and senses. Someone with a greater proficiency in using a computer will have less difficulty in using complicated screens than someone less conversant in computer technology. As to senses, there is little point in devising an elaborate color scheme if the user may be colorblind. Again, know thy intended user.

For more information on ergonomics, see No. 65 – “What Ever Happened to Ergonomics?” – March 6, 2006
http://www.phmainstreet.com/mba/ss060306.pdf

The objective, therefore, in good screen design (and forms design) is to make something that is easy to use (intuitive; requiring little interpretation and confusion) and effective for collecting data and displaying information. Although the following discussion can be applied to screens as used in some character based operating systems, it is primarily concerned with Graphical User Interfaces (GUI) as used in today’s popular operating systems.

The GUI was originally introduced with Xerox’s Star computer in the early 1980’s. Following this, several companies emulated the Star, including Apple, Microsoft, IBM, and Sun. The GUI was extremely popular as it offered an ease of use never before thought possible. The only problem was that it lacked standards, whereby one GUI implemented program did not behave in the same manner as another GUI program. Fortunately, standards started to appear in the late 1980’s with IBM’s CUA standards (Common User Access) which provided a detailed list of design standards for developing a GUI based program. (NOTE: CUA was an important part of IBM’s System Application Architecture standards – SAA). The benefit of CUA standardization was that users familiar with one GUI program could quickly be trained in how to use another GUI program, since they essentially behaved the same. Today, there are now different interpretations of the CUA standards as implemented by different computer vendors (Gee, what a surprise! Nonetheless, designing a GUI screen in accordance with accepted standards is preferred over developing of a screen without such standards.

DESIGN CONSIDERATIONS

Today there are some pretty slick tools to quickly build screens. Regardless of their capabilities, a developer should be cognizant of three basic design considerations: Layout, Data Entry, and Support:

A. Layout

The objective here is to make the screen “clean” and consistent. Too much detail makes the screen cluttered and abrasive to the end-user. When designing your screen, consider eye movement, eye strain and, where appropriate, add magnification. Here are some tips for consideration:

Alignment – there should be some simple symmetry to the screen. Disjointed alignment of fields, text, and images tends to alienate users. There should be a comfortable amount of spacing not only around the edge of the screen, but between sections of the screen. Because GUI windows can be resized (either maximum or to a height and width devised by the user), consider how the screen will look in either form. Borders are useful for defining sections on the screen, but be careful they do not become overbearing and distracting.

Zoning – this refers to the establishment of sections within the screen. This is useful if different types of users are going to be accessing the same screen, or if different sections serve distinctly separate purposes (thereby not confusing one with another). Borders and colors can be useful for distinguishing sections. In a GUI window, notebook tabs can be useful.

Flow – there should be an obvious flow to the screen that will naturally catch the user’s eye and prompt him/her in the proper direction. Understand this, Western countries generally observe things from left-to-right and top-down; Eastern countries observe things top-down and from left-to-right; and Middle Eastern countries observe things from right-to-left and top-down. Also understand that the tab order of the keyboard provides direction for the user. As such, the tab order on a screen should go in a logical order and not jump around meaninglessly.

Type Fonts – use common fonts familiar to users. Fancy fonts may be impressive, but will they be supported on all of the computers where the screen will be accessed from? Commonly accepted fonts include Arial, Courier, Sans Serif, and Times Roman. Devise a standard font point size; 10 is generally
agreed to be readable by the average person, but then again, will your end-user be an average person? Also, devise a standard scheme for upper-case and lower-case lettering and type styles (e.g., bold, italic); such subtleties will naturally attract the eye.

Colors can be helpful for highlighting sections, accenting required field entries, or for general appearance. Although colors can be helpful, they can also be distracting if they become overbearing. Be sensitive to color contrasts so the user can adequately read the screen. Also be cognizant of end-users who are might be colorblind.

Headings – screen headings should be placed in a standard position for easy identification by the user. A formal name and, where appropriate, a screen number should be clearly visible to the user.

Keyboard/mouse relationship – if in the event a computer mouse either breaks down or is simply not available, the user should still be able to execute the screen using simple keyboard commands. CUA standards are particularly useful in this regard.

B. Data Entry

The proper entry of data is just as important as the physical layout of the screen. Regrettably, many designers take a superficial approach to data collection and, consequently, a lot of time is spent later on cleaning up data in the data base. Considerable time can be saved with a little effort here in screen
design. Your objective, therefore, is to produce a screen that will collect “clean” data (as opposed to “dirty” data that will have to be corrected later on).

Before embarking on screen design, the developer should be intimate with the data specifications. This can be obtained either from a good data dictionary/repository, or from the physical data base design. Basically, the developer is looking for the data element’s:

- Length – the maximum number of characters which may be assigned to a data element.

- Class – the type of characters to be expressed; e.g, alphabetic, numeric, alphanumeric, signed numeric, etc.

- Justification – the alignment of data within a field when the number of characters is less than the length of the receiving field, e.g., left, right, around the decimal point.

- Fill Character – the character to be used to complete a field when the data item to be placed in the field is shorter than the maximum length, e.g., blank, zero, X, etc.

- Void Character – the character to be used when a data item’s value is unknown or nonexistent, e.g., blank, zero, X, etc.

- Unit of Measure – the representation of numeric data, e.g., area, volume, weight, length, time, energy rate, money, etc.

- Precision – for numeric data, the number of significant digits in a number.

- Scale – for numeric data, the placement of the decimal point.

- Validation Rules – the specific values which the data element may assume, including default values. For example, Yes/No, specific codes or numbers to be used, editing rules, etc. This includes such things as the expression of dates:

20051211

December 11, 2005

12/11/2005

2005/12/11

11-DEC-05

- Generated data – quite often it is necessary to show computations based on primary values being inputted by the user. As such, it is necessary to know the data dependencies and the formulas for calculating the generated values.

- Program Label – although this will not be visible to the user inputting the data, the developer must understand how the data element is referenced in the data base.

NOW IS NOT THE TIME TO GUESS WHAT THE DATA DEFINITION IS; NOW IS THE TIME TO BE AS PRECISE AS POSSIBLE. Armed with this knowledge, the developer then determines the most suitable mechanisms for collecting the data; for GUI windows, this primarily includes such things as field entries, radio buttons, check boxes, selection lists, and text boxes. The objective here is to force the user to make correct entries as easily as possible. Some considerations:

- Mandate certain field entries be completed before allowing processing to continue. This can be done by: forcing the focus of the window to the field(s) requiring entry; attaching a “hot” color to required field entries (red) and; pop-up messages to prompt the user of problem entries.

- Automatically enter default values into field entries; this saves time for the user (as well as forcing proper entries). One good example of this is to have the user enter a Zip Code first, which should then automatically populate City and State entries.

- Check characters entered and automatically adjust accordingly. For example, automatically upshift or downshift characters – this is particularly useful when entering State Postal Codes (upshift), and entering e-mail addresses (downshift). Also, reject certain character entries and check formats.

- Make active use of selection lists, thereby forcing the user to select a choice from a prescribed list as opposed to typing an entry.

- Encrypt certain sensitive entries, such as credit card numbers and passwords.

- If your application is to allow Asian characters (e.g., Chinese, Japanese, or Korean), provide the ability to allow for the Double Byte Character Set (DBCS). For info, see:
http://publib.boulder.ibm.com/iseries/v5r2/ic2924/index.htm?info/dm/rbal3mst187.htm

- Accommodate the expression of local units of measure, such as dates, times, money, etc. This “personalizes” the screen for the user.

- Depending on the situation, provide or negate the use of the computer’s clipboard for field entries.

- Where applicable, provide for data entry using voice/speech-type dictation.

Finally, format the collected data to suit the targeted physical data base.

By making data entry “foolproof” you will be saving a lot of time and effort for the end-user, the DBA, and yourself.

C. Support

To minimize user confusion, be sure to include sufficient Help text and messaging facilities into the screen. Too often I have seen screens with little support in this regards. Again, CUA standards should be observed whenever possible.

Help Text – should be provided for:

A. The screen overall – explaining its overall purpose, who should be using it, and how the data will be processed (its behavior). The Playscript language technique for writing procedures is particularly useful in this regards (see “References” below for details).

B. The various sections of the screen sections (if multiple sections).

C. Field entries – showing the name of the field entry, input specifications, along with some sample and suggested entries. If a generated value is displayed, explain how it is computed (from other field entries).

“Help” push buttons on the screen are helpful, but everything should be related to the F1 Help key, particularly field entries. Further, all screens should feature a Help action-bar-choice which includes an Index of subjects, and “About” (identifying
the name and version of the software in use).

Messages

Messages basically come in three forms: Informational (requiring no action), Warning (that a potential problem might exist), and Error (prohibiting processing). All messages should be clearly written and easy for the user to understand. For warning and error messages, do not simply report a problem to the user, but also advise him on what he should do about it. In other words, point him in the right direction and don’t leave him hanging.

CONCLUSION

Good screen design requires a developer in tune with his intended audience and who can create a simple and effective solution that is easy for the user to execute, yet promotes the collection of “clean” data. The developer must strike a careful balance between what is graphically elegant and what is practical for the user to use.

One element of design that is alluded to in this discussion is the development of universal systems whereby screens can be translated into foreign languages. There are some simple tricks for doing this. Be sure to read:

No. 03 – “Creating Universal Systems” – Dec 20, 2004
http://www.phmainstreet.com/mba/ss041220.pdf

Above all else, the developer should observe all pertinent design standards when creating screens. As mentioned earlier, users will be more likely to accept and implement new programs if their design is similar to programs they are already familiar with. The need for standardization cannot be stressed enough. To this end, some companies even go so far to devise a library of standard screen templates for developers to use. This does two things; it helps enforce design standards, and; it expedites the development of the screen. But in the end, successful screen design is based on how well the developer knows both the user and the data.

REFERENCES

For vendor CUA (Common User Access) Standards, see:

IBM
http://www-306.ibm.com/ibm/easy/eou_ext.nsf/publish/558

Microsoft
http://msdn.microsoft.com/library/default.asp?URL=/library/books/winguide/fore.htm

Apple
http://developer.apple.com/documentation/index.html

Sun
http://docs.sun.com/app/docs/doc/802-6490

For a description of the “Playscript” procedure language, see:
No. 38 – “The Language of Systems” – Aug 22, 2005
http://www.phmainstreet.com/mba/ss050822.pdf

Many computer programmers of artificial intelligent decision matrix software end up specializing in a specific industry or endeavor. Yet as we look at such completed application software we readily see how many potential applications there are. Programmers who design such systems should have their minds wide open and be on the look out for the killer applications that exist. They should ask themselves; “Can this system be modified or used as a template for decision making for other things?”

What sorts of other applications should be looked at? Well for instance such things and industries as education, health care treatments, transportation routing, distribution channel decisions, simplifying component costs in manufacturing, replacing bureaucrats, communication transmission type routing, computer bandwidth routing, infrastructure material decision making, energy distribution channels, battlespace future force strategy, monetary flows, predicting human behavior thru intake and brain waves, predicting types of species a planet might contain, predicting language
patterns of other species, choosing of weather control levers to move, etc.

Of course to do this one has to also think in the abstract and understand the industry they are targeting for such applications; applications, which will be intrinsically valuable to those who partake in them and whose careers teeter in their ability to make the right decisions. What level of thought is needed for a quick look see into the industry often varies, yet here are some possible abstract thoughts which could help you in designing and programming the next killer application for decision matrix software;

Monetary, economic, currency and trade flows;

Transportation, distribution, routing and scheduling decisions;

Making Rain, Weather Control and Predicting Wind Patterns;

Or perhaps you need the ultimate challenge?

You see cross pollination is the key to finding the next killer application for those who study the game and design and program the worlds most important software of all; Artificial Intelligent Decision Matrix Software. Think on this.

“Lance Winslow” – Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; http://www.WorldThinkTank.net/wttbbs/

As a former NCAA Division 1 Athlete, I have parents ask me quite often what their son or daughter needs to do in order to make it to the highest level of college athletics.

First, mom and dad need to know where they fit in the equation to success. Parents cannot be the primary motivator. If a kid is not self-motivated to be on the field or in the gym early and often, I would say he does not have what it takes. No matter how hard a parent pushes, kids will ultimately change only if their heart is committed. A parent must be the primary encourager, not a micro-managing know-it-all. Too many parents try to implement their own agendas in their child’s lives as opposed to providing guidelines, guardrails, and “good-jobs” along the way.

Second, if you are a “borderline athlete” – not one of the top players in the nation being recruited by the top schools – then you must focus on nutrition and training to engrain. High sugar & high fat diets are not going to help you get that extra burst of quickness that you need to beat your competition. Do not be fooled by the professional athlete on a McDonalds commercial, even professional athletes follow a strictly regimented diet. Oddly enough, you will see some college athletes with horrible diets. Again don’t be deceived; these individuals and their teams do not compete for championships. Eating right is followed by training right. Training to engrain is simply training the brain. By performing the correct sport-specific moves, positions, and exercises day in and day out, your brain will automatically react & execute in game situations. Too many athletes waste their training time doing the wrong exercises the wrong way.

Lastly, you must give your all (but not your life). In order to truly “make it” in life, you must put NCAA Division 1 in its proper place. Remember that you are in control and that it is not appropriate for sport to control you. Keep in mind, productive relationships, education, and having a positive impact on your community are top priorities. Do not let being an athlete define you, rather focus on being yourself, learn from your mistakes, and execute as best you can. Timing and teams-needs will play a major role in where you end up, so control what’s in your court and don’t stress over the rest.

To get a decent elliptical trainer you should be prepared to spend at least one thousand dollars. If you spend less than that don’t expect the machine to be as well built as the higher end models.

It is also very important to try the elliptical trainer out in the store before you buy. The less expensive ellipticals almost always tend to make noise. The more vigorous the workout the more noise it will make. The other problem is they tend also to wobble and move. With a very fast workout some of these elliptical trainers even move across the floor. Since some machines are not as well built as others, pay special attention to the warranty, and if it’s a short one you should purchase an extended warranty.

Also some of the elliptical trainers were found to be uncomfortable for shorter persons because of the flywheels and handlebars. Watch for your feet not to slip off the pedals, and the movement of the handlebars should not be so wild as to cause you to bump into them.

When reading reviews on elliptical trainers remember that no matter how good a company is, it is always possible for a bad unit to escape notice, till you get it home and assemble it. Most companies are happy to stand by their elliptical trainers and will be very helpful should you have problems with the assembly or the use of the unit.

Buy an elliptical trainer that you are comfortable using and it will become fun and easy to use.

The upmost principle thing with net packages is that you observe the best one for you. What’s great about Compare Broadband UK is that the organisation only offer impartial home broadband and mobile broadband advice. Contrary to all other operations they offer self-sustained advice on lots of contrasting broadband providers, the company help to locate the very best offer for one’s self so the customer may spend essentially the lowest sum of money possible & on the other hand use a fantastic deal from across your internet company.

Mobile Broadband is the name utilized to explain different varieties of gadgets, including the wireless dongle USB from Three Broadband, that provide one with wireless high speed broadband access without the wires and without a fixed line connection. Mobile Broad Band gives one the added convenience to use one’s laptop computer where ever you find yourself found. All the client have to do is slot in their USB modem and off you go, quick wire less broadband wherever you are. There are also loads of different offers to go for and numerous different packages to go for with many contrasting companies. The top providers on the current market are BT Broadband, Sky, Orange and 3 These broadband operators have all taken essentially the lead initiative when bringing in wire less internet. Although the aforementioned mobile telephone networks have fore mostly focused in marketing this service to laptop, Wireless Broadband has become decidedly popular and pretty near to two and a half million UK broadband buyers presently are linked wirelessly to the world wide web in and around their apartment, this is an amount that is forever shooting up as additional users get in the know to the benefits of wireless web access. Wireless broadband is brilliant for a flat that occupies various people all wanting to have access to the web, it means that more than one member can often be connected at the same period. And the eye-opening benefit is that should you do not actually need a wire anymore. Hence no more phone tangled cable lines and phone extensions coming from the wall and being attached to your laptop, marvellous don’t you think. Travel with your laptop with Mobile Broadband.

Specialist mortgage advice plans are targeted at a select number of debtors in specific professional employment. A good many agencies have implemented very favorable rates specifically to doctors, solicitors and other professionals.

As you’d expect only getting in touch with some normal lender trustingly probably won’t be the world’s best alternative for you… They almost certainly won’t actually be able to include incredibly favorable rates to be had so easily. On the other hand, with “Mortgages for Professionals” you’ll discover expressly trained mortgage counselors who are able to help out determine the most intelligent packages.

The Mortgages for Professionals firm may boast quite a few years of brokerage experience and have instituted dedicated business affiliations with all major English brokerages. Evidently this allows them to arrange for the savviest professional mortgage plan presently available. The company’s accomplished counselor will effectually mediate this agreement on the consumer’s behalf.

There are quite a few benefits in instructing “Mortgages for Professionals” to assist with this mortgage — all you’ll need to call to mind is that they’re able to be of aid to you in just about every situation… The Mortgages for Professionals firm can be of aid in lots of different areas extending to lowest mortgage rates and terms, special boosted income multiples mortgages (around five times your salary and higher), and some professional mortgage rates that require reduced or zero deposit — to list just some of them here. There are, of course, uncountable reasons why you would employ that accomplished counselor, but assuming that you are much too busy and are looking for that little bit of extra help then this accomplished counselor may be decidedly valuable to you.

The Mortgages for Professionals firm is a rapidly growing finance enterprise because they will actually listen to their patrons and shoppers will need to do nothing but sign your name on.

Taking advantage of their far-reaching expertise, they can spell out spot on which documents to impart and the best contacts for special mortgage rates presently available for dentists, pharmacists and others.

Contact mortgage advisors MortgagesForProfessionals.com if you are looking for a mortgage rate that is based on your professional status and salary.

The development of quicker Internet access coupled with the flexibility and minimal cost of calls using VoIP in the UK has made this emerging technology very attractive to consumers. Voice over IP is now one of the fastest growing applications on the World Wide Web with around four million VoIP users in the UK alone, not including business subscriptions.

The first step that should be taken when debating whether to get an account is to research the available VoIP providers and the range of services they offer. Once the provider and service have been decided upon the next stage is setting up your account. This is relatively straightforward but do be mindful that you should check your service offers a local number. Some VoIP providers don’t cover every phone exchange in which case you are likely to be offered a number from the nearest exchange thats available.

Having a non-local number may not seem like an issue when VoIP is used for outgoing calls, it will matter to your family and friends when they make long distance (or national rate) calls to converse with you even though they may live locally. There are some VoIP services that only offer non-geographic numbers, using codes such as 0870, 0845 or 056. In the case of non-geographic numbers some limitations exist: Calls to 0870 and 0845 numbers are excluded from most landline, mobile and VoIP providers’ all-inclusive call packages. In the case of 056 numbers, it is not possible to call them from outside the UK at present.

Consideration should be given to keeping a landline phone service as a backup. The reason for this is that if for any reason you lose power you are likely to lose your broadband connection – because the router and ADSL modem need power – and your VoIP access too, because the VoIP hardware needs to be connected to the mains. There are some types of VoIP equipment that offer a “lifeline” function that will connect urgent calls, and all calls if there should be a power failure, to a landline. You should check this point with your provider if you feel that you need to have this option included in your service.

Some VoIP companies offer services that allow you to pay for calls as you go while others offer a service that charges a single, all-inclusive fee. Plans offering unlimited local and national calls are also available for small businesses and for residential users. In the case of businesses additional features such as a free fax service are often included. There is a pricing option available to fit your needs.

Just contact the VoIP company of your choice and they will set up an account for you. The average person should be up and running with VoIP in about half an hour. Start saving money with VoIP today!